Privacy Policy

Who We Are

Our website address is https://plinkosolutions.com/

Plinko Solutions is dedicated to providing AI-powered workflow automation and business efficiency solutions.

We are committed to protecting your privacy and personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

What Personal Data We Collect and Why

We collect and use personal information only for legitimate business purposes. The types of personal data we collect may include:

• Name, email address, and contact details (for communication and support).
• Account information (if you register on our site).
• User-generated content (e.g., comments, uploaded files, messages).
• Technical information (such as IP addresses, browser type, and cookies for analytics and security).
• Transaction data (for purchases or subscriptions, where applicable).
• Marketing preferences (if you subscribe to our newsletter or promotional offers).

We collect this data to:

• Provide and improve our services.
• Process transactions.
• Respond to inquiries and support requests.
• Prevent fraud and enhance security.
• Conduct analytics and improve user experience.

Comments

When visitors leave comments on the site, we collect:

• Data from the comments form.
• IP address and browser user agent string (to detect spam).
• A hashed email string may be sent to the Gravatar service to check if you are using it.
  • Gravatar’s privacy policy: https://automattic.com/privacy/.
  • After approval, your profile picture becomes visible to the public in the context of your comment.

Media

If you upload images to the website, avoid embedding location data (EXIF GPS), as visitors can extract this data.

Cookies

We use cookies to enhance your experience. The types of cookies include:

• Essential Cookies: Required for site functionality.
• Preference Cookies: Save login preferences and user settings.
• Analytics Cookies: Help track website performance.
• Marketing Cookies: Used for targeted advertising (with consent).

Your Cookie Options

You can manage cookie preferences in your browser settings or opt-out where applicable.

Embedded Content from Other Websites

Embedded content (e.g., videos, images, articles) behaves as if you visited the external website.
These websites may:

• Collect data about you.
• Use cookies.
• Embed third-party tracking.
• Monitor interactions, especially if logged into their platform.

Who We Share Your Data With

We do not sell personal information. We may share data with:

• Third-party service providers (for website hosting, analytics, email delivery, payment processing).
• Law enforcement or regulatory authorities, if required by law.

If you request a password reset, your IP address will be included in the reset email for security purposes.

How Long We Retain Your Data

• Comments and their metadata are retained indefinitely to recognize and approve follow-ups automatically.
• Registered users can view, edit, or delete their personal information (except usernames).
• Personal data may be retained for legal, security, or business continuity purposes.

Your Rights Under Canadian Privacy Laws

As a Canadian user, you have the right to:

1. Access Your Data – Request a copy of the personal data we hold.
2. Correction – Request corrections if your information is inaccurate.
3. Data Portability – Request a structured copy of your data for transfer to another service.
4. Withdraw Consent – Opt-out of marketing emails or data collection where consent was given.
5. Deletion – Request the deletion of personal data (subject to legal obligations).
6. Challenge Compliance – File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights have been violated.

How to Exercise Your Rights

To request data access, correction, or deletion, contact us at:
📧 [email protected]
📞 +1 647 401-1957

We will respond to your request within 30 days as required under PIPEDA.

Where Your Data Is Sent

• Comments may be checked through an automated spam detection service.
• Some data may be stored or processed outside Canada (e.g., in the U.S.), subject to foreign data protection laws.

Security Measures

We take reasonable security measures to protect your data from unauthorized access, loss, or misuse, including:

• Encryption and secure data storage.
• Access restrictions to sensitive data.
• Regular security audits.

However, no internet transmission is 100% secure, so use our services at your discretion.

Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices. We encourage users to review the privacy policies of external sites.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated “Last Revised” date.

• Last Revised: March 6th, 2025

If changes are significant, we will notify users via email or website notice.

Contact Information

For privacy-related inquiries, please contact us:

📧 [email protected]
📞 +1 647 401-1957

For further information, you may contact the Office of the Privacy Commissioner of Canada (OPC):
📌 Website: https://www.priv.gc.ca/
📞 Toll-Free: 1-800-282-1376